All our products listed as ( On-Hand ) will be ready to ship to the customer. We are classified as a small business, and due to these circumstances...we do ask that all customers wait 5-10 business days before items ship out. We give this time frame based off of the owner of the business's life and unexpected delays with USPS shipping, etc. Once you have checked our terms and conditions box and personally agreed to the duration and process of this release, we then ask you to claim your purchase. For any questions regarding your order, please contact us after your purchase has been made via our customer support email: 

orders.pacartii@gmail.com

When making any purchases through our company, all purchases are FINAL. This means if an item is labeled as a PREORDER in the description of that particular product, refunds, and chargebacks will not be accepted because we have installed a TERMS AND CONDITIONS box that is listed before completing your purchase saying that you accept the wait times and abide by our company’s PREORDER fulfillment 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at pacartiiclothing@gmail.com. Please note that returns will need to be sent to the following address: 545 10th ave NE Cairo,Ga 39828

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at pacartiiclothing@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at pacartiiclothing@gmail.com

All customers will be held to the same standard when it comes to understanding our terms and conditions for our policies. If there is any miscommunication or issues with the policies listed, they must be addressed to our company via. email: orders.pacartii@gmail.com. 

If the customer fails to contact us about any problems they have with our policies before they place their purchase, the issue will not be addressed or resolved. 

If an order was placed and the size, address or incorrect it was placed incorrectly by the customer, there will be a $7 service fee to exchange your ordered size for the correct size. PLEASE, before you rush to make your purchase, double check your order before you place the submit order button to avoid these service fees.

All Service Fee Costs are to be sent to the one of our following business accounts ( After the Fee is Paid the Return Address will be provided to you )

Cashapp: $PaCartii

If an item is labeled in the description as a PREORDER, all orders placed on this item must have checked our terms and conditions box before they place their PREORDER on that particular item. Customers will not be able to complete their purchase until they have selected this box and ALL customers are responsible for reading the terms and conditions for the PREORDER before they check the box to complete their purchase. Details on shipping times will be listed vividly in detail in each customer's order confirmation which will be sent to them via. email. After purchasing a PREORDERED item, you are now fully committed to abiding by the PREORDER duration and will have to wait for the duration of the process to have your item delivered. For updates on your PREORDER, we suggest you follow our INSTAGRAM: @Pacartii, where we will post updates every few days on the progress of your PREORDER. All emails about order progress will not be answered until the bulk order for that desired product is completed and shipped to each of the customers. Thank you

When ordering a digital product make sure you put your correct email to ensure you are able to download the product.If not you are going to have to repurchase the product.